Canon C300 Mark II: Information about skipped frames in slow motion recordingFriday, October 16, 2015 4:45 PM
Some users of the new Canon EOS C300 Mark II camera have encountered issues with the slow motion function. Canon has issued information about this phenomenon and how it will be rectified.
Canon has confirmed that there may be skipped frames in footage recorded in slow motion with the EOS C300 Mark II digital cinema camera (firmware version 22.214.171.124.00).
The camera’s firmware version can be checked from [System Setup] on the menu, by pressing the MENU button, then selecting [System Setup] → [Firmware] → [Camera].
Not all cameras are impacted by this issue, nor are all slow motion modes affected. Footage recorded in slow motion in Slow & Fast Motion Recording Mode, in 4K and 2K/HD, and at all frame rates, may have skipped frames. This phenomenon does not occur for slow motion recording at 2K/HD recording at 59.94P & 50.00P frame rates.
Canon C300 Mark II firmware update expected in early November
Preparations are underway to release countermeasure firmware in early November. Once the firmware update is ready, Canon will make an announcement on its website. WTS will communicate this information to customers via our website and social media.
All new stock will ship with the updated firmware.